Galena Wellbeing shipping

We use Royal Mail delivery services to provide a range of delivery options to most Countries. All pricing is regularly updated from the Royal Mail website. Our association with Printful may involve other delivery providers, however we will still only charge Royal Mail prices for these deliveries.

To keep the costs of postage, packing and gift wrapping to a minimum, we only charge you for postage - gift wrapping is included in our price. Due to the dimensions of some of our products, they are classified as small parcels, however, we do try to pack as much value in as we can.

We offer free delivery/collection in our local Corsham, Wiltshire area of the UK.

We always endeavour to despatch goods on time and suitably packaged, as this is part of our promise to you. You will be notified if there are any unplanned delays.

We recommend that all higher value product orders are placed with the extra assurance of recorded delivery, but appreciate that customers may prefer to choose other delivery methods. We will always attempt to help resolve failed delivery issues, guided by the terms and conditions of the selected delivery service.

Customs and overseas deliveries

We are happy to ship to most overseas destinations.

We use high quality Provence lavender and essential oils in some of our products. There may be restrictions on posting lavender and essential oil based products to a few countries, in terms of plant import and other restrictions, so please be sure that there are no known issues before ordering. Alternatively, we do offer lavender-free versions of all our products.

We do not accept any responsibility for customs charges.